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ITS Issues Announcements, Reminders for March

Information Technology Services issues announcements, reminders for March.Information Technology Services has issued announcements and reminders for March.

Dates to Note All AS/400 screens and services, including the Employee Information System and Student Information System, will be unavailable from 7-9:30 a.m. Sunday, March 4.

General Reminders E-mail Scanning Part of ITS’ virus-protection strategy includes scanning incoming e-mail for certain types of file attachments. Those file types are completely blocked from entering the college’s e-mail system. For a complete list of blocked file types, see our Fight Against Viruses Web page.

Safeguarding Important Files To ensure that our Help Desk staff are available to help as many employees as possible per day, we follow a “limited troubleshooting” rule. In most cases, if we are unable to resolve a computer problem within a reasonable amount of time, we will re-image the computer.

“Re-imaging” means that we replace the contents of the hard drive with a fresh installation of operating system and application software. When a computer is re-imaged, all data files (e.g., documents, spreadsheets, presentations, graphics, etc.) stored on the computer will be lost. For this reason, ITS highly recommends that you store your files on your H: drive rather than on your computer’s C: drive.

Voice Mailboxes Students living in on-campus housing and employees with office phones are asked to listen to and then delete voice messages.When people allow their mailboxes to become full, the system becomes bogged down, and some users experience problems receiving voice-mail messages.

Previous months’ Reminders

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