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ITS Announcements and Reminders for March

ITS announcements, reminders for March Dates to Remember AS/400 Down-Times Routine maintenance: March 6, from 7-9:30 a.m.

Open Lab Schedule for Spring Break ATHS, Room E204 open 8 a.m.-4:30 p.m. daily ATHS, Room W211 closed March 5-13 ACC, Room 314 closed March 5-13 CC, Room 104 Internet Lab follows Student Activities hours. ( Note: The lab will be closed March 14 for equipment upgrades.) Library Lab follows library hours

Open Lab Schedule for March Break ATHS, RoomE204 open 8 a.m.-4:30 p.m. March 28 ATHS, RoomW211 closed March 25-28 ACC, Room314 closed March 25-28 CC, Room104 Internet Lab follows Student Activities hours Library Lab follows Library hours

Housekeeping Reminders Employees To ensure that our Help Desk staff are available to help as many employees as possible per day, we follow a “limited troubleshooting” rule. In most cases, if we are unable to resolve a computer problem within a reasonable amount of time, we will reimage the computer.

“Reimaging” means that we replace the contents of the hard drive with a fresh installation of operating system and application software. When a computer is reimaged, all data files (e.g., documents, spreadsheets, presentations, graphics, etc.) stored on the computer will be lost. For this reason, ITS highly recommends that you store your files on your H: drive rather than on your computer’s C: drive.

Employees and Students Part of ITS’ virus-protection strategy includes scanning incoming e-mail for certain types of file attachments. Those file types are completely blocked from entering the employee e-mail system (GroupWise) and are scanned for viruses before entering the student e-mail system (NetMail). For a complete list of blocked file types, see our Fight Against Viruses Web page .

Previous months’ reminders are archived here.

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