‘How Do You Solve a Problem With No One Right Answer?’

A new “Your Class in 60 Seconds” video visits the Supervisor and Human Relations course of Summer L. Bukeavich, a faculty member in Penn College’s School of Business & Hospitality. Through a mix of individual instruction, small-group interaction and class discussion, students apply what they learn to build the best possible solution to the situation at hand. “Our instructor challenges us, giving us difficult personnel problems we have to solve,” says Alexander C. McDonnell, a business administration: management concentration major from Brookhaven. “Unlike lecture, managers are thrown into trying situations. Through this class, we simulate various workplace scenarios and prepare to tackle these supervisory issues with a hands-on approach. We learn. We play games. We argue. We debrief and we become comfortable in uncomfortable situations.”

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